Cookie Policy
Cookies and Similar Technologies Notice
Last Updated: 14/05/2024
Version Number: 1.0
With cookies we can give you a better browsing experience, improve the quality of our services, and keep our marketing costs down.
Below, we’ve explained how and why we use cookies, and what each of them do. We’ve broken them down into four groups:
Strictly necessary cookies. We need these cookies to run our website — they let us save your cookie preferences, and keep the site secure. They’re always on.
Analytics. These let us use tools that show us how you interact with our products and improve our services. They help us find and fix problems for our customers, and they’re also known as analytical or performance cookies.
Advertising. Cookies that keep our marketing costs down. These cookies improve our marketing and keep our marketing costs down. We share this information in aggregate form with third parties, for the purpose of advertising.
Preferences. Cookies that make it possible to remember certain information about the user that can differentiate their experience from that of other user such as the language, the number of results to be shown when the user makes a search etc.
You can see each cookie we use and our reasons for using them below.
| Name | Provider | Purpose | Session or Persistent | Lifespan | Privacy information |
|---|---|---|---|---|---|
| STRICTLY NECESSARY (ESSENTIAL) COOKIES | |||||
| CookieConsent | Cookiebot | To store cookie consent preferences. | Persistent | 1 year | |
| 1.gif | Cookiebot | Used to count the number of sessions to the website, necessary for optimizing CMP product delivery. | Session | Session | |
| __cf_bm | Cloudflare | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | Persistent | 1 day | |
| NON-ESSENTIAL COOKIES | |||||
| ANALYTICS | |||||
| _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | Session | Session | ||
| ga# | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | Persistent | 2 years | ||
| gid | gid cookie generates and saves a random device ID on wise.com along with the user’s country and city determined from the IP address. The device ID is then passed to our website (e.g.,https://exiap.com/) for analytical purposes i.e. when you land on the wise.com, we will know that you have visited https://exiap.com/ before. | Persistent | 1 year | ||
| _hjTLDTest | Hotjar | To provide functions across pages for hotjar. Ensures subsequent requests in the session window are attributed to the same session. Meaning that cookies can be shared across subdomains (where applicable). After this check, the cookie is removed. | Session | Session | |
| hjSession# | Hotjar | Ensures subsequent requests in the session window are attributed to the same session. | Session | Session | |
| hjSessionUser# | Hotjar | Ensures data from subsequent visits to the same site are attributed to the same user ID. | Persistent | 1 year | |
| hjViewportId | Hotjar | Stores user viewport details such as size and dimensions. | Session | Session | |
| hjActiveViewportIds | Hotjar | Stores user active viewports IDs and stores an expiration Timestamp that is used to validate active viewports on script initialization. | Session | Session | |
| td | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | Session | Session | ||
| ADVERTISING | |||||
| LAST_RESULT_ENTRY_KEY | Youtube | Stores the user's video player preferences using an embedded YouTube video. | Session | Session | |
| remote_sid | Youtube | Necessary for the implementation and functionality of YouTube video-content on the website. | Session | Session | |
| TESTCOOKIESENABLED | Youtube | Used to track user’s interaction with embedded content. | Session | Session | |
| VISITOR_INFO1_LIVE | Youtube | May enable personalized recommendations on YouTube based on past views and searches. | Persistent | 1 day | |
| VISITOR_PRIVACY_METADATA | Youtube | Stores the user's cookie consent state for the current domain. | Persistent | 180 days | |
| YSC | Youtube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Persistent | 180 days | |
| ytidb::LAST_RESULT_ENTRY_KEY | Youtube | Stores the user's video player preferences using embedded YouTube video. | Session | Session | |
| Yt-remote-cast-installed, yt-remote-connected-devices, yt-remote-session-app, yt-remote-session-name | Youtube | Stores the user's video player preferences using embedded YouTube video. | Session | Session | |
| LogsDatabaseV2:V#||LogsRequestsStore | Youtube | This database is used by YouTube to store logs of user requests and interactions with the site in a secure and HTTP-only manner, aiding in the improvement of marketing strategies and overall site functionality. | Persistent | 2 years | |
| '#-#' | Youtube | Used to send statistics related to interactions with YouTube content. | Session | Session | |
| iU5q-!O9@$ | Youtube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Session | Session | |
| PREFERENCES | |||||
| maps/gen_# | Used in context with the website's map integration. The cookie stores user interaction with the map in order to optimize its functionality. | Session | Session |
How to control cookies
You can choose to block cookies by activating the settings on your browser that allow you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access parts of the website. Your browser settings also allow you to delete all cookies stored on your device whenever you wish.
The UK Information Commissioner’s Office has provided the following guidance on controlling cookies:
A number of websites provide detailed information on cookies, including AboutCookies.org and AllAboutCookies.org.
The European Interactive Digital Advertising Alliance website Your Online Choices allows you to install opt-out cookies across different advertising networks. Google has developed a browser add-on to allow users to opt-out of Google Analytics across all websites which use it. This is also available in the Chrome web store.
Some browsers include a feature known as ‘Do Not Track’ or DNT. This allows you to indicate a preference that websites should not track you. However, whilst DNT is available in many browsers, websites are not required to recognise its request, so it may not always work. You can get help on how to use DNT in Microsoft Edge, Microsoft Internet Explorer, Mozilla Firefox, Google Chrome and Opera.
For more information on how private browsing works as well as its limitations, visit the support pages for your browser: Microsoft Edge, Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, Safari (iOS mobile and desktop) and Opera.
If you are concerned about specific types of cookies we use then we recommend:
We also use Google Analytics to evaluate data from double-click cookies and AdWords for statistical purposes. If you do not want this, you can do so via the Ad Preferences Manager here: https://myadcenter.google.com/home?hl=en.
Additional useful information on how to opt out from Google Analytics can be found here: https://support.google.com/analytics/answer/181881.
If you are concerned about online tracking then we can recommend you:
Install a privacy-friendly browser on your device, such as Mozilla Firefox, Firefox Focus or Brave;
Install anti-tracking and ad-blocking plug-ins on that browser, such as uBlock, Ghostery or PrivacyBadger; and
Use privacy-friendly web search engines, such as DuckDuckGo or Qwant.
If you have any questions about the cookies or similar technologies in use on our website, please send an email to the address stated in the Privacy Policy.
If you have any questions please let us know at [email protected].